Plumbing FAQs | Lancaster Plumbing Co.

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Water Heaters

First, shut off your main water valve to stop the flow. Then turn off electricity to affected areas if water is near electrical outlets or appliances. Try to collect water in buckets if possible and move valuables away from the water. Call us immediately at (661) 733-9308 for emergency service available to all Antelope Valley residents.

Emergency Question

How quickly can you respond to emergencies in Antelope Valley?

We prioritize emergency calls and typically respond within 60-90 minutes throughout Lancaster, Palmdale, and the Antelope Valley region. We maintain technicians on call 24/7 and strategically position our service vehicles throughout the area for the fastest possible response times.

Emergency Question

Where is my main water shut-off valve?

In most Lancaster homes, the main water shut-off valve is located where the main water line enters your house, typically in the basement, crawl space, near the water heater, or in an exterior wall facing the street. Every household member should know its location for emergency situations.

Emergency Question

What qualifies as a plumbing emergency?

Plumbing emergencies include burst pipes, major leaks that can’t be stopped by shutting off a fixture valve, sewer backups, no hot water in winter, or gas leaks (indicated by the smell of gas). In Lancaster’s climate extremes, frozen or burst pipes are also considered emergencies during cold snaps.

Emergency Question

Is bottled water better than filtered tap water?

Not necessarily. With a quality filtration system, your Lancaster tap water can be as good as or better than bottled water, at a fraction of the cost and without plastic waste. Our water testing can identify exactly what’s in your water, allowing us to recommend the perfect filtration solution for your specific needs.

Filtration Question

Can a water softener damage my plumbing?

When properly installed, water softeners won’t damage modern plumbing. In fact, they protect your pipes from mineral buildup common in Lancaster’s hard water. However, improper installation or extremely old plumbing systems might experience issues. Our technicians ensure compatibility with your specific plumbing system.

Filtration Question

How often should I change my water filter?

Basic sediment filters typically need replacement every 3-6 months. Carbon filters usually last 6-12 months. Reverse osmosis membranes can last 2-3 years. However, in Lancaster’s water conditions, you might need more frequent changes. We can set up a customized replacement schedule based on your specific system and water usage.

Filtration Question

What type of water filtration system is best for Lancaster homes?

For Lancaster and Antelope Valley homes, we typically recommend a combination of whole-house filtration for sediment and a point-of-use reverse osmosis system for drinking water. This addresses both our region’s hard water issues and any taste concerns while providing comprehensive protection.

Filtration Question

Is it normal for my water pressure to fluctuate?

Minor fluctuations are normal, but significant or sudden changes in water pressure can indicate a problem. This could be due to municipal supply issues, pipe corrosion, leaks, or valve problems. Lancaster homes often experience pressure variations during peak usage times, but persistent issues should be inspected.

General Question

How can I prevent clogged drains?

Use drain strainers in sinks and showers to catch hair and food particles, avoid pouring grease down kitchen drains, run hot water after each use, and schedule periodic professional drain cleaning. For homes in the Antelope Valley’s hard water areas, consider water softening solutions to prevent mineral buildup.

General Question

What are the signs of a hidden water leak?

Look for unexplained increases in your water bill, the sound of running water when all fixtures are off, damp or warped flooring, mold or mildew growth, or water stains on walls and ceilings. In Lancaster’s climate, catching leaks early is essential to prevent significant property damage.

General Question

How often should I have my plumbing inspected?

We recommend an annual plumbing inspection for homes in Lancaster and Antelope Valley to catch small issues before they become major problems. Older homes (25+ years) may benefit from more frequent inspections, especially if you have older pipes or have experienced plumbing issues in the past.

General Question

Should I repair or replace my water heater?

Consider replacement if your water heater is over 10 years old, repairs would cost more than 50% of a new unit, it’s inefficient, or you’ve had repeated issues. For Antelope Valley homeowners, upgrading to a more efficient system often pays for itself through energy savings, especially with local rebate programs.

Water Heaters Question

Why is my water heater making strange noises?

Rumbling, popping, or banging sounds typically indicate sediment buildup in the tank, which is common in Lancaster’s hard water areas. This reduces efficiency and can damage the heater. Flushing the tank annually can prevent this issue. Other noises might indicate electrical problems or pressure issues requiring professional inspection.

Water Heaters Question

What are the benefits of a tankless water heater?

Tankless water heaters provide endless hot water, use less energy (saving up to 30% on utility bills), take up less space, and last longer than traditional tanks. They’re particularly efficient for Lancaster homes due to our region’s water conditions and can increase your property value.

Water Heaters Question

How long should my water heater last?

In the Antelope Valley region, traditional tank water heaters typically last 8-12 years with proper maintenance. Tankless water heaters can last 15-20 years. Hard water in Lancaster can reduce water heater lifespan, so regular maintenance and potentially a water softener are recommended for maximum longevity.

Water Heaters Question

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